Legal
Privacy policy
Last updated 1 October 2026
Willow & Stone Wellness Ltd (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit our website or book a treatment, and how we look after it.
What we collect
When you send a booking request we collect your name, email address, phone number and any notes you choose to share, such as injuries or preferences. We only use this to arrange and deliver your treatment.
How we use it
We use your details to confirm appointments, send reminders and, if you ask us to, share occasional studio news. We never sell your information or share it with third parties for marketing.
How long we keep it
Booking records are kept for up to three years for insurance purposes, then securely deleted. You can ask us to update or delete your details at any time.
Your rights
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email hello@willowandstone.co.uk and we’ll respond within 30 days.